Active Listening and Good Communication

Active Listening and good communicationBuilding relationships at work and at home depends upon good communication. This includes the ability to really "hear" what the other person is trying to say. if you practice the skill of active listening, you will be able to communicate better.

In coaching we spend a lot of time thinking about active listening – for us it is a core skill. Active listening is hearing with engagement. In active listening you work to not just to hear the words, but to understand exactly what the other person is trying to say.

Active listening helps the other person to feel appreciated and respected. It helps them to have trust.

Active listening is a skill that requires practice but here are some tips to help you on your way.

  1. Position - be somewhere where you can see and be seen by your hearer for important messages. Talking one to one, or in small groups, sit up straight or lean forward slightly to show your attentiveness through body language.
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Wendy Smith is a career consultant, life coach and business coach with depth of experience in organisational development, management, coaching and personal development. That experience means she is equally at home helping clients find a new career direction, starting-up new businesses or dealing with life’s more challenging personal issues. You can contact her at

Wendy has written a little eBook on how to get on with your boss and a book on job search - you can find all her books on Amazon at this link



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